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Pendo

This page describes how to use Census with Pendo.

🏃‍♀️ Getting Started

In this guide, we will show you how to connect Pendo to Census and create your first sync.

Prerequisites

1. Collect your Pendo Credentials

Census needs the Pendo Integration Key to connect to your Pendo instance. This can be obtained by navigating to Settings > Subscription Settings > App Details and copying the API Key value.
If you plan to sync Track Events, Census also needs your Track Event Shared Secret. This can be obtained by navigating to Settings > Subscription Settings > App Details , clicking Show next to Track Event Shared Secret and then copying the value.

1A. Create a Pendo Integration key

Pendo lets you create a number of Integration keys. You should create a new API key for Census rather than reusing an existing one.
Within Pendo's left navigation bar, click the Settings ⚙️icon and select Integrations from the popup menu. Then, inside the Integration Keys tab, click + Add Integration Key.
Provide a name you'll recognize ("Census" is a good choice) and check the Allow Write Access. Save your new key.
Finally, copy the long code you see under Key. We'll use that in a minute.

2. Create the Census Connection

Now let's create your new Census connection to Pendo.
  1. 1.
    In the Settings tab, Create a new Pendo Service Connection in Census.\
  1. 1.
    You can provide whatever name you like.
  2. 2.
    Copy and paste your new Pendo Integration Key, and optionally, your Track Event Shared Secret.
And you're all set and ready to get syncing! 🎉

🗄 Supported Objects

Census currently supports syncing to the following Pendo objects.
Object Name
Supported?
Identifiers
Account
✅
Account ID
Visitor
✅
Visitor ID
Track Event
✅
N/A (only supports Append operation)
​Contact us if you want Census to support more objects for Pendo.

🔄 Supported Sync Behaviors

Learn more about all of our sync behaviors on our Core Concepts page.
Behaviors
Supported?
Objects
Update Only
✅
Account/Visitor
Append
✅
Track Event
​Contact us if you want Census to support more Sync Behaviors for Pendo.

🚑 Need help connecting to Pendo?

​Contact us via [email protected] or start a conversation with us via the in-app chat.