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On this page
  • Getting Started
  • Supported Objects and Behaviors
  • Need help connecting to Gladly?

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  1. Destinations
  2. Available Destinations

Gladly

This page describes how to connect Census to Gladly.

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Last updated 10 months ago

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Getting Started

  1. Navigate to the Destinations page in Census and click New Destination.

  2. Select Gladly from the menu.

  3. Open Gladly in another browser tab and navigate to Settings > API Tokens. Create a new token and copy it to your clipboard.

  4. Return to Census and enter your API Token along with your User and Organization. The former is the email address you log into Gladly with and the latter can be found in the URL when you're logged in (e.g. https://your-org-name.us-uat.gladly.qa).

Supported Objects and Behaviors

Object Name

Supported?

Sync Key

Behaviors

Customer

✅

Customer ID

Update or Create, Update Only

Need help connecting to Gladly?

if you want Census to support more Gladly objects and/or behaviors.

via support@getcensus.com or start a conversation with us via the chat.

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Enter your Gladly credentials into Census.