Kustomer
This page describes how to use Census with Kustomer

In this guide, we will show you how to connect Kustomer to Census and create your first sync.
Prerequisites

In your Kustomer account:
  1. 1.
    Navigate to Settings > Security > API Key
    [KUSTOMER_DOMAIN].kustomerapp.com/app/settings/api_keys
  2. 2.
    Create an API Key with the following permissions:
    1. 1.
      org.admin.klass.read
    2. 2.
      org.user.kobject.read
    3. 3.
      org.admin.metadata.read
    4. 4.
      org.admin.search.read
    5. 5.
      org.user.customer.write
    6. 6.
      org.user.kobject.write
    7. 7.
      org.permission.customer
    8. 8.
      org.permission.company
  3. 3.
    Hold onto this API Key for the next section, you'll need it!
In Kustomer, once a token is created, it will be created with those scopes and it is immutable. If there is a permission change, you will need to create a completely separate API key. Make sure to copy and store it securely once generated.
More on Kustomer's API permission scopes here.

  • Head back to Census and navigate to Connections.
  • Click the Add Service button.
  • Select Kustomer in the dropdown list.
  • Paste your Kustomer account's API Key. Save your connection and if everything is set up correctly, you should see a successful connection test verifying the connection.

Object Name
Supported?
Identifiers
Customer
โœ…
External Id, Default Customer Email, Custom Fields
Company
โœ…
External Id, Custom Fields
โ€‹Contact us if you want Census to support more objects for Kustomer.

Learn more about all of our sync behaviors on our Core Concepts page.
Behaviors
Supported?
Objects
Update or Create
โœ…
All
โ€‹Contact us if you want Census to support more Sync behaviors for Kustomer.

โ€‹Contact us via [email protected] or start a conversation with us via the in-app chat.
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On this page
๐Ÿƒโ€โ™€๏ธ Getting Started
1. Generate a Kustomer API Key
2. Connect Kustomer to Census
๐Ÿ—„ Supported Objects
๐Ÿ”„ Supported Sync Behaviors
๐Ÿš‘ Need help connecting to Kustomer?