Here you can write SQL queries or select dbt models that contain the data you want to see in Front. Here are some ideas of data you should select:
The Lifetime Value of a customer and add it to a contact
The end of their trial
The date they became active in your product
The number of key activities a user did in your app in the last 7/30 days
Once you have created your model, click save.
4. Create your first Sync
Now head to the Syncs page and click the Add Sync button, which will take you to a step-by-step wizard for building a data mapping.
In the "What data do you want to sync?" section
For the Connection, select the data warehouse you connected in step 2
For the Source, select the model you created in step 3
Next up is the "Where do you want to sync data to?" section
Pick Front as the Connection
Pick Contact as the Object
For the "How should changes to the source be synced?" section
Select Update Or Create
Pick the appropriate mapping key, it could be email or a custom unique ID
Finally, select the fields you want to update in the mapper in the "Which Fields should be updated?" section
For each field in your Front instance, you can choose a column from your model.
Click the Next button to see a preview of what will happen when you start the sync. You can check the "Run Sync Now" checkbox to kick off an initial sync and pick a schedule afterwards.
5. Confirm the data is in Front
Now go back to Front and go view a Contact that should have been updated. If everything went well, you should see your data in Front.
That's it, in 5 steps, you connected Census to Front and started syncing customer & product data from your warehouse to Front 🎉
If you have any questions or if you have any issues getting started, please contact us via the in-app live chat in the bottom right corner or send us an email at [email protected]
Rest assured that Census will manage that API rate limit for you and ensure that all your syncs are successful.
Service
Public API rate limit
Records sync / Minute
This Service (Front)
100 calls / minute
~40
Front Enterprise
200 calls / minute
~80
Salesforce (as a reference)
20,000 (default)
10,000
Please note that you can contact your Front Customer Success Manager to increase your API rate limit temporarly which will increase the number of records we can sync per minute.
Contact us if you want Census to support more Sync behaviors for Front
💡 Things to know about our Front connector
You can use email as the matching key for a Contact or any "user handle" that Front supports out of the box such as Twitter, Facebook, Phone, Smooch ID, etc. See Front's doc here