This page describes how to use Census with ActiveCampaign.

๐Ÿƒโ€โ™€๏ธ Getting Started

โ€ŒIn this guide, we will show you how to connect ActiveCampaign to Census and create your first sync.


1. Get ActiveCampaign API Key

  1. 1.
    Within ActiveCampaign, visit Settings then Developer page.
  2. 2.
    Copy the API key and the URL to provide to Census

2. Connect ActiveCampaign

  • Once you are in Census, Navigate to Connectionsโ€‹
  • Click the Add Service button
  • Select ActiveCampaign in the dropdown list
  • When prompted for your API Credentials, enter your ActiveCampaign API URL and API Key

3. Connect to your Data Warehouse

Please follow one of our short guides depending on your data warehouse technology

4. Create your first Model

Now navigate to the Model section of our Dashboardโ€‹
Here you will have to write SQL queries to select the data you want to see in ActiveCampaign. Here are some ideas of data you should select
  • the Lifetime Value of a customer and add it to a contact or companies
  • The end of their trial
  • The date they became active in your product
  • The number of key activities a user did in your app in the last 7/30 days
Once you have created your model, click save.

5. Create your first Sync

Now head to the Sync page and click the Add Sync button
In the " What data do you want to sync?" section
  • For the Connection, select the data warehouse you connected in step 2
  • For the Source, select the model you created in step 3
Next up is the "Where do you want to sync data to?" section
  • Pick ActiveCampaign as the Connection
  • For Object, pick the one you want to sync data to; Contact or Account.
For the " How should changes to the source be synced?" section
  • Select Update or Create
  • Pick the right mapping key, it could be Email for Contacts, Account Name for Accounts.
Finally, select the fields you want to update in the Mapper in the "Which Fields should be updated?" section
  • Here simply map the field from your ActiveCampaign instance to the column from your model.
The end result should look something like this
Click the Next button to see the final preview which will have a recap of what will happen when you start the sync

6. Confirm the data is in ActiveCampaign

Now go back to your ActiveCampaign and go view a record type (Contact or Account) that should have been updated. If everything went well, you should see your data in ActiveCampaign.
That's it! In 6 steps, you connected Census to ActiveCampaign and started syncing customer & account data from your warehouse to ActiveCampaign ๐ŸŽ‰

๐ŸŽ Sync Speed

ActiveCampaign is syncing data at approximately 37,000 contact records per hour.
Due to limitations of the ActiveCampaign API, Account records will sync significantly slower.

๐Ÿ—„ Supported Objects

Object Name
Account Name

๐Ÿ”„ Supported Sync Behaviors

Learn more about what all of our sync behaviors on our Core Concept page.
Update or Create
Update Only

๐Ÿ†˜ Common Errors

Sometimes error messages can be a little cryptic. Here's some ActiveCampaign errors that pop up on occasion and what they mean.
  • Row skipped - It is on exclusion list The record you're attempting to update appears on your ActiveCampaign instance's Exclusion List and can't be updated.

๐Ÿš‘ Need help connecting to ActiveCampaign?

โ€‹Contact us via [email protected] or start a conversation with us via the in-app chat.
Last modified 1mo ago