In this guide, we will show you how to connect your ActiveCampaign instance to Census and create your first sync.
Have your ActiveCampaign account ready
Within ActiveCampaign, visit Settings then Developer page.
Copy the API key and the URL to provide to Census
Once you are in Census, Navigate to Connections
Click the Add Service button
Select ActiveCampaign in the dropdown list
When prompted for your API Credentials, enter your ActiveCampaign API URL and API Key
Please follow one of our short guides depending on your data warehouse technology
Now navigate to the Model section of our Dashboard
Here you will have to write SQL queries to select the data you want to see in ActiveCampaign. Here are some ideas of data you should select
the Lifetime Value of a customer and add it to a contact or companies
The end of their trial
The date they became active in your product
The number of key activities a user did in your app in the last 7/30 days
Once you have created your model, click save.
Now head to the Sync page and click the Add Sync button
In the " What data do you want to sync?" section
For the Connection, select the data warehouse you connected in step 2
For the Source, select the model you created in step 3
Next up is the "Where do you want to sync data to?" section
Pick ActiveCampaign as the Connection
For Object, pick the one you want to sync data to; Contact or Account.
For the " How should changes to the source be synced?" section
Select Update or Create
Pick the right mapping key, it could be Email for Contacts, Account Name for Accounts.
Finally, select the fields you want to update in the Mapper in the "Which Fields should be updated?" section
Here simply map the field from your ActiveCampaign instance to the column from your model.
The end result should look something like this
Click the Next button to see the final preview which will have a recap of what will happen when you start the sync
Now go back to your ActiveCampaign and go view a record type (Contact or Account) that should have been updated. If everything went well, you should see your data in ActiveCampaign.
That's it! In 6 steps, you connected Census to ActiveCampaign and started syncing customer & account data from your warehouse to ActiveCampaign 🎉
ActiveCampaign is syncing data at approximately 37,000 contact records per hour.
Due to limitations of the ActiveCampaign API, Account records will sync significantly slower.
Update or Create
Sometimes error messages can be a little cryptic. Here's some ActiveCampaign errors that pop up on occasion and what they mean.
Row skipped - It is on exclusion list The record you're attempting to update appears on your ActiveCampaign instance's Exclusion List and can't be updated.